Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CRICOS Policies and Procedures Core units BSBPMG632 Manage program

Core units BSBPMG632 Manage program risk BSBTWK502 Manage team effectiveness BSBWHS616 Apply safe design principles to control WHS risks RIICWD601E Manage civil works design processes RIIQUA601E Establish and maintain a quality system Elective units BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement RIICWD509E Prepare detailed design of urban roads RIICWD535E Prepare detailed design of civil timber structures RIICWD533E Prepare detailed design of civil concrete structures RIICWD534E Prepare detailed design of civil steel structures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPRAD003 Perform basic radiation measurements PSPRAD006 Work safely with radiation-sealed source equipment PSPRAD005 Handle and transport radioactive material If you require RPL Kits with comprehensive benchmarking

Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIERR202E Contribute to the control of emergencies and critical situations RIIOGN201F Carry out rig lease operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units BSBTWK301 Use inclusive work practices CPCCLDG3001 Licence to perform dogging RIIHAN307E Operate a vehicle loading crane RIIHAN309F Conduct telescopic materials handler operations RIIHAN311F Conduct operations with integrated tool carrier RIIMPO304E Conduct wheel loader operations If you require RPL Kits with comprehensive benchmarking

machinery and equipment If you require RPL Kits with comprehensive benchmarking

Elective units AHCASW501 Survey and report on Aboriginal cultural sites AHCECR501 Manage natural areas on a rural property AHCECR502 Conduct biological surveys AHCECR503 Design an ecological restoration project AHCECR504 Manage implementation of ecological restoration programs AHCECR505 Plan river restoration works AHCECR506 Develop and implement sustainable land use strategies AHCBER504 Manage the implementation of a biosecurity emergency control program AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts If you require RPL Kits with comprehensive benchmarking

Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CRICOS Policies and Procedures Core units BSBPMG632 Manage programOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of