ERF Checklist-CUAWHS312 Apply work health and safety practices UET procedures etc) are included to

procedures etc) are included to ensure that assessments are consistent and based on the Principles of Assessment and Rules of Evidence

test and terminate optical fibre cable on customer premises ICTTEN409 Commission an electronic system ICTBWN307 Use optical measuring instruments ICTTEN434 Install

Core units BSBESB401 Research and develop business plans

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-CUAWHS312 Apply work health and safety practices UET procedures etc) are included toPlease contact us for more information!