RPL Kit-CHCECE053 Respond to grievances and complaints about the service Training And Assessment Strategy Units of competency SIRXMKT002 Use

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MSS402051A Apply quality standards MSAENV272B Participate in environmentally sustainable work practices Elective units MEM22001A Perform engineering activities MEM22002A Manage self in the engineering environment MEM23004A Apply technical mathematics MEM23063A Select and test mechanical engineering materials MEM23109A Apply engineering mechanic principles MEM24012C Apply metallurgy principles MEM30007A Select common engineering materials MSATCM401A Prepare and examine metallographic samples MSATCM402A Monitor and test sands

Type C Buildings Elective Units CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4006 Select

and support recommendations

Units of competency CHCCCS023 Support independence and wellbeing HLTAHW028 Provide information and strategies in chronic condition care HLTAHW034 Provide healthy lifestyle programs and advice CHCCCS001 Address the needs of people with chronic disease * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-CHCECE053 Respond to grievances and complaints about the service Training And Assessment Strategy Units of competency SIRXMKT002 UseOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information