Self-Study Guide-ICTICT521 Select new technology supported business model ELICOS Resources enter and verify programs in

enter and verify programs in supervisory control and data acquisition systems* If you require RPL Kits with comprehensive benchmarking

negotiate and refine a design brief BSBWHS501 Ensure a safe workplace CPCCOHS1001A Work safely in the construction industry CUADES502 Realise production designs CUARES403 Research history and theory to inform own arts practice Elective Units CUADES501 Design events CUAPPM502 Realise productions BSBADM405 Organise meetings BSBLDR403 Lead team effectiveness BSBLED401 Develop teams and individuals BSBDES401 Generate design solutions BSBDES402 Interpret and respond to a design brief BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

other professionals and third party referrers FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBCUS501 Manage quality customer service FNSCUS502 Monitor client requirements FNSCUS503 Review business performance BSBMKG501 Identify and evaluate marketing opportunities BSBSLS502 Lead and manage a sales team BSBINN502 Build and sustain an innovative work environment BSBMGT516 Facilitate continuous improvement * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

AMPMGT801 Manage financial performance AMPMGT802 Provide strategic leadership MSS407024 Prepare for and implement change AMPMGT811 Develop and manage international business operations If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-ICTICT521 Select new technology supported business model ELICOS Resources enter and verify programs inOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the