Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core Units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETR125 Test
present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES402 Interpret and respond to a design brief CUADIG403 Create user interfaces BSBINN201 Contribute to workplace innovation BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships BSBMKG417 Apply marketing communication across a convergent industry * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTAID006 Provide advanced first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS002 Follow safe work practices for direct client care Elective units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status BSBMED301 Interpret and apply medical terminology appropriately BSBWOR203 Work effectively with others HLTHPS006 Assist clients with medication HLTAID007 Provide advanced resuscitation * We can develop additional elective units that are not listed on request (Please contact us for further information)
AMPMGT501 Design and manage the food safety system AMPMGT502 Manage new product or process development BSBFIN501 Manage budgets and financial plans BSBOPS502 Manage business operational plans BSBPMG430 Undertake project work BSBTWK502 Manage team effectiveness If you require RPL Kits with comprehensive benchmarking
Learning and Assessment Kit-TLI40324 Certificate IV in Supply Chain Operations ELICOS Placement Test Core units SITXCCS015 Enhance customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to