Unit Knowledge Guide-AURETU104 Diagnose and repair air conditioning and HVAC components Pre-Order codes and practices in the

codes and practices in the workplace UEENEEE104A Solve problems in d

Core units CHCDIV001 Work with diverse people HLTPOP005 Work in a population health context HLTAAP001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCCDE001 Support participative planning processes CHCCDE004 Implement participation and engagement strategies CHCEDU008 Share health information CHCGRP001 Support group activities If you require RPL Kits with comprehensive benchmarking

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

fitness and recreation industry knowledge Elective units SISCAQU002 Perform basic water rescues Group A SISOBWG001 Bushwalk in tracked environments Group A

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AURETU104 Diagnose and repair air conditioning and HVAC components Pre-Order codes and practices in theOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner