Self-Study Guide-BSBCUS401 Coordinate implementation of customer service strategies CRICOS Policies and Procedures Units of competency AHCWHS301 Contribute

Units of competency AHCWHS301 Contribute to work health and safety processes AHCPMG304 Use firearms to humanely destroy animals AHCLSK331 Comply with industry animal welfare requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

emotional and physical wellbeing CHCPWK001 Apply peer work practices in the mental health sector CHCPWK002 Contribute to the continuous improvement of mental health services CHCPWK003 Apply lived experience in mental health peer work HLTWHS001 Participate in workplace health and safety Elective units CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCCCS019 Recognise and respond to crisis situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

enter and verify programs in supervisory control and data acquisition systems* * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TAEASS301 Contribute to assessment TAEDEL301 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective units TLIC0035 Apply low risk motorcycle riding behaviours TLIM0013 Conduct motorcycle rider training TLIM0020 Develop low risk motorcycle riding behaviours in others BSBINS309 Maintain business records If you require RPL Kits with comprehensive benchmarking

Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT6208 Manage innovative thinking and practice in the forest and wood products industry FWPCOT5207 Implement sustainability in the workplace If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-BSBCUS401 Coordinate implementation of customer service strategies CRICOS Policies and Procedures Units of competency AHCWHS301 ContributeOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the