RPL Kit-PSPGEN054 Use complex workplace communication strategies PMB Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units SIRXCEG001 Engage the customer SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXIND003 Organise personal work requirements SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks SIRXWHS002 Contribute to workplace health and safety Elective units SIRRFSA001 Handle food safely in a retail environment SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRRMER002 Merchandise food products SIRXOSM001 Identify and review social media and online platforms for organisational use * We can develop additional elective units that are not listed on request (Please contact us for further information)

evaluation and reporting program BSBFIN501 Manage budgets and financial plans BSBOPS601 Develop and implement business plans PSPPCY010 Manage policy implementation If you require RPL Kits with comprehensive benchmarking

Units of competency AURETU005 Retrofit and modify air conditioning and HVAC systems AURETU004 Diagnose and repair air conditioning and HVAC systems AURETU003 Service air conditioning and HVAC systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCCWP2001 Handle waterproofing materials CPCCWP2002 Use waterproofing tools and equipment CPCCWP2004 Prepare surfaces for waterproofing application CPCCWP3001 Apply waterproofing process to below-ground level wet areas CPCCWP3002 Apply waterproofing process to internal wet areas CPCCWP3003 Apply waterproofing process to above-ground external wet areas CPCCWP3004 Apply waterproofing remedial processes CPCCWP3005 Assess construction waterproofing process Elective units CPCCCA3012 Frame and fit wet area fixtures CPCCCM2002 Carry out hand excavation CPCCCM2006 Apply basic levelling procedures CPCCCM2007 Use explosive power tools CPCCCM2008 Erect and dismantle restricted height scaffolding If you require RPL Kits with comprehensive benchmarking

RPL Kit-PSPGEN054 Use complex workplace communication strategies PMB Core units SIRXCEG001 Engage theOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information