SCORM Compliant Package-BSBFIM502 Manage payroll Compliance Resources Units of competency ICTTEN313 Work

Units of competency ICTTEN313 Work on and resolve recurrent network faults ICTCBL336 Install and cut over metallic conductor cable to access network cabinet ICTCBL254 Joint metallic conductor cable in access network ICTTEN312 Install telecommunications network equipment ICTCBL319 Rearrange large size copper cable ICTCBL326 Cut over metallic conductor cable in the access network * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency MSS017009 Analyse and determine organisational risk areas in sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review quality framework If you require RPL Kits with comprehensive benchmarking

diagnose and rectify faults ICTTEN409 Commission an electronic system ICTTEN312 Install telecommunications network equipment If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBFIM502 Manage payroll Compliance Resources Units of competency ICTTEN313 Work* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.