Learning and Assessment Kit-BSBOPS404 Implement customer service strategies ELICOS Resources Core units BSBWHS513 Lead WHS

Core units BSBWHS513 Lead WHS risk management BSBWHS515 Lead initial response to and investigate WHS incidents BSBWHS516 Contribute to developing

procedures and programs Elective units BSBCMM412 Lead difficult conversations Group A BSBHRM529 Coordinate separation and termination processes Group A BSBHRM531 Coordinate health and wellness programs Group A BSBCMM411 Make presentations Group B BSBCRT412 Articulate

repair and refit light vehicle tyres and tubes AURTTA017 Carry out vehicle safety inspections AURTTB015 Assemble and fit braking system components AURTTC001 Inspect and service cooling systems AURTTD002 Inspect and service steering systems AURTTZ102 Diagnose And Repair Exhaust Systems AURETR010 Repair Wiring Harnesses And Looms If you require RPL Kits with comprehensive benchmarking

The learner guide meets training package criteria and is developed in a logical order

and no limit on student numbers

Learning and Assessment Kit-BSBOPS404 Implement customer service strategies ELICOS Resources Core units BSBWHS513 Lead WHSOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to