Training and Assessment Strategy-SITSS00035 Customer Service Management Skill Set TAE Core units BSBCRT311 Apply critical

Core units BSBCRT311 Apply critical thinking skills in a team environment CUAIND311 Work effectively in the creative arts industry CUAWHS312 Apply work health and safety practices Elective units BSBFIN302 Maintain financial records BSBPEF301 Organise personal work priorities BSBSTR401 Promote innovation in team environments BSBOPS203 Deliver a service to customers CUAACD201 Develop drawing skills to communicate ideas BSBTWK301 Use inclusive work practices CUAPOS311 Edit video and audio content for social media CUAANM302 Create 3D digital animations If you require RPL Kits with comprehensive benchmarking

s play and learning CHCECE016 Establish and maintain a safe and healthy environment for children CHCECE018 Nurture creativity in children CHCECE019 Facilitate compliance in an education and care services CHCECE020 Establish and implement plans for developing cooperative behaviour CHCECE021 Implement strategies for the inclusion of all children CHCECE024 Design and implement the curriculum to foster children's learning and development CHCECE026 Work in partnership with families to provide appropriate education and care for children CHCPRT001 Identify and respond to children and young people at risk CHCSAC001 Support children to participate in school age care CHCSAC002 Develop and implement play and leisure experiences in school age care CHCSAC003 Work collaboratively and respectfully with children in school age care CHCSAC005 Foster the holistic development and wellbeing of the child in school age care HLTAID004 Provide an emergency first aid response in an education and care setting Elective units CHCDIS007 Facilitate the empowerment of people with disability CHCECE017 Foster the holistic development and wellbeing of the child in early childhood CHCECE023 Analyse information to inform learning CHCECE025 Embed sustainable practices in service operations BSBMGT605 Provide leadership across the organisation CHCPOL003 Research and apply evidence to practice CHCPRP003 Reflect on and improve own professional practice If you require RPL Kits with comprehensive benchmarking

RTO Student Handbook 2019

Core units FWPCOT2257 Use hand-held tools FWPTMM3213 Read and interpret timber truss or wall frame fabrication plans FWPCOT3226 Assess timber for manufacturing potential Elective units FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2205 Follow WHS policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOT3308 Assemble timber wall frames FWPCOT2206 Stack and bind material FWPCOT2234 Dock material to length FWPCOT2255 Store materials FWPCOT3234 Cut material using CNC sizing machines FWPTMM2205 Cut material to length and angles MSMPCI102 Apply effective work practices If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation If you require RPL Kits with comprehensive benchmarking

Training and Assessment Strategy-SITSS00035 Customer Service Management Skill Set TAE Core units BSBCRT311 Apply criticalYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.