Session Plan-CPPBDN4108 Draw layout of required services for Class 1 and 10 buildings FBP Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

select and induct team members SIRXTAD002 Develop the retail frontline SIRXMGT002 Lead a frontline team If you require RPL Kits with comprehensive benchmarking

Units of competency ICPPRN4960 Set up and produce complex digital print ICPPRN3840 Set up and produce basic digital print ICPPRN3920 Set up and produce specialised digital print If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective Units CUADIG211 Maintain interactive content Group D BSBTEC201 Use business software applications Group E ICTSAS308 Run standard diagnostic tests Group E ICTSAS309 Maintain and repair ICT equipment and software Group E ICTICT309 Create ICT user documentation Group F ICTPRG430 Apply introductory object-oriented language skills Group H  * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor energy management MSS405087 Investigate energy management as a business issue * We can develop additional elective units that are not listed on request (Please contact us for further information)

Session Plan-CPPBDN4108 Draw layout of required services for Class 1 and 10 buildings FBP Core units BSBDIV501 Manage diversityOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these